Privacy policy

Zylo Nutrition LLC and its affiliates (“Zylo,” “we,” “us,” “our”) hold your privacy in high regard and take rigorous measures to safeguard your Personal Information. This Privacy Policy (“Policy”) elucidates the nature of information we gather, the methods we employ to use, reveal, and safeguard your Personal Information, and the options at your disposal concerning our use of your Personal Information.

This Policy is applicable to the Personal Information that we secure through our websites (including mobile website versions), and various social networking platforms we utilize (each termed a “Site”), or in correlation with your consumption of our products and/or services (collaboratively with the Site, “the Services”). Your experience on our Site might differ depending on your region or location. This Policy, in conjunction with our Terms and Conditions, supervises your utilization of the Services. By utilizing the Services, you consent to the gathering, usage, and disclosure of your Personal Information as depicted in this Policy. If you disagree, we kindly ask that you refrain from using our Services.

For this Policy, “Personal Information” pertains to data about an identifiable individual, either through that specific data or when combined with other data. Personal Information excludes data that's anonymous or aggregated which cannot be used to identify a person. The precise definition of Personal Information varies across jurisdictions.

European Union (EU) Residents: If you're residing in the EU, kindly refer to the “European Privacy Rights” section of this Policy for further insights into your privacy rights.

California residents: If you're a resident of California, please also refer to the “California Privacy Rights” section for more details on your privacy rights.

Collection of Personal Information

Our interactions with you, such as your visits to our Site, orders, account creation, newsletter subscription, participation in contests, survey completion, product reviews, acceptance of communications from us, or engagement with our Site’s services, might lead us to collect Personal Information. This can encompass:

  • Identifiers like name, alias, online identifier, birthdate, and gender (only if you choose to provide these)
  • Contact details such as email addresses, shipping or billing details, phone numbers, and social media profile names
  • Account Profile Details like username, password, and order history
  • Commercial Information including payment details. Note that transactions are secured through third-party vendors like Shopify, ensuring Zylo doesn't retain comprehensive credit card details.
  • Communications between you and Zylo, such as product usage intentions, inquiries, and communication records
  • Public disclosures on our Site, including reviews and social media postings; exercise caution with the information you share publicly
  • Health Information, notably any adverse reactions to our products and other relevant health details you decide to share

Our interactions on social media platforms (like Instagram, Facebook, and Twitter) might lead us to gather data shared by you or the platform. For a comprehensive understanding of their privacy practices, kindly review the respective platform’s policies.

Moreover, we collect technical details to enhance your Site experience, including your IP address, browser details, and referral pages. We also use tools like cookies to understand your online activity. For details on cookies and tracking, refer to the respective sections below.

We may also gather information from other reliable sources such as partners, data analytics providers, and advertising service providers.

Use of Personal Information

Beyond the aforementioned purposes, we might use your Personal Information to enable various business functionalities. This includes improving our products and services, understanding your usage patterns, ensuring legal compliance, enhancing customer support, managing marketing campaigns, and more.

Sharing of Personal Information

Our employees may occasionally access your Personal Information for their job roles and to cater to your needs. We ensure access is only granted when absolutely necessary.

We might share your data with our Affiliates and third-party service providers for operational reasons, such as site hosting, data storage, order processing, and marketing. In all cases, we demand that these parties maintain confidentiality.

Furthermore, in scenarios like business mergers or acquisitions, your Personal Information may be transferred. We also may release your Personal Information to comply with legal obligations or to safeguard our rights and those of our Affiliates and users.

Cookies

A "cookie" is a minuscule file stored by a website on your computer. We utilize cookies to facilitate your site navigation, personalize your experience, and analyze patterns. You can disable cookies via your browser settings, but this might affect your user experience.

Tracking and Third Party Advertising

We and our third-party associates may use tracking tools to collect data about your online activities and provide tailored advertising based on your interests.

Retaining and Protecting Personal Information

We promise not to retain your Personal Information longer than necessary. We’ve put in place security measures to ensure your data’s protection. Please be reminded that no system is foolproof, and you're responsible for safeguarding any passwords associated with our services.

Data Movement

Zylo may store your Personal Information outside your locale, where data protection regulations might differ. We ensure all data, including Personal Information, undergoes processing with stringent security measures in place. For data from the European Economic Area, we rely on approved standard contractual data protection clauses.

Children

Our Site is meant for a general audience and isn’t intended for children under 13. If you believe a child has provided us with Personal Information, please contact us to have it removed.

Links

Our Site may feature content linking to third-party sites. We’re not responsible for these external sites, and they may have their distinct privacy policies.

Changes

Updates to this Policy will be marked with a “Last Updated” date at the end. Your continued Site usage post-updates signifies your acceptance of these changes.

Contact Us

For inquiries, rights requests, or complaints concerning privacy, kindly contact us via email at support@zylo.life with “Privacy” in the subject or by mail at:

Zylo Nutrition LLC Attn: Legal Department 30 N. Gould St. Ste 12100 Sheridan, WY. 82801

Last Updated: December 05, 2023


California Privacy Rights for Zylo Nutrition LLC

Residents of California are afforded certain rights regarding their personal information under the California Consumer Privacy Act:

  • The right to be informed about the categories of personal information Zylo Nutrition LLC collects, its sources, its purpose, any disclosures or sales, and the recipients of that information.
  • The right to opt-out of Zylo Nutrition LLC’s sale of your personal information to third parties.
  • The right to request Zylo Nutrition LLC to halt sharing your personal information with third parties.
  • The right to have your personal information deleted from our records, with certain exceptions.
  • The right to correct inaccuracies in your personal information.
  • The right to receive equal service and pricing from Zylo Nutrition LLC, irrespective of whether you exercise your privacy rights.

California residents can expect a response to any such inquiries within forty-five (45) days at no cost. To process your request, we'll need to verify your identity. This may require additional information depending on the nature of the personal information in question. California residents (or an authorized representative registered with the California Secretary of State) can make up to two such inquiries annually.

While we don't "sell" your personal information in the traditional sense, we may allow third-party partners, like online advertisers, to collect it from our site in return for non-monetary benefits. Should these activities be considered a "sale" under the CCPA, California residents can refer to it in this context.

For further details on third-party services and how to opt out, refer to our section on “Tracking and Third Party Advertising.”

Contact Zylo Nutrition LLC for California Privacy Rights: Email: support@zylo.life Address: Zylo Nutrition LLC. 30 Gould St. Ste 12100
Sheridan, WY. 82801 Please use “Your California Privacy Rights” in the subject field. We can't be responsible for improperly labeled or incomplete notices.

European Privacy Rights for Zylo Nutrition LLC

This section covers our handling of Personal Data from the European Economic Area (EEA), UK, and Switzerland. We process your data only when legally justified to do so, which includes:

  • Providing our services.
  • Marketing and promoting our services.
  • Research and development.
  • Complying with legal obligations.

Residents of the EU, EEA, UK, and Switzerland have specific rights related to their personal data. This includes access, correction, erasure, portability, restricting processing, withdrawal of consent, objection, and the right to lodge a complaint with their local Supervisory Authority.

We retain data as long as necessary or as required by law and take steps to ensure the secure transfer and storage of your data.

Contact Zylo Nutrition LLC for European Privacy Rights: Email: support@zylo.life Address: Zylo Nutrition LLC. 30 Gould St. Ste 12100
Sheridan, WY. 82801 Please use “Your Privacy Rights” in the subject field.

Cookie Preferences for Zylo Nutrition LLC

For details on our cookie settings, refer to our section labeled "Cookie Settings."

Tracking and Third Party Advertising

Zylo Nutrition LLC collaborates with third-party providers for advertising and analytics services, utilizing tracking technologies. You have the option to opt out of certain targeted advertising platforms.

DO NOT SELL MY PERSONAL INFORMATION for Zylo Nutrition LLC

Residents of California can request to "Stop Sale of Personal Information" under the CCPA. Our policies outline the situations where information may be shared with third parties. To opt-out or for more details:

Contact Zylo Nutrition LLC: Email: support@zylo.life Address: Zylo Nutrition LLC. 30 Gould St. Ste 12100
Sheridan, WY. 82801 Please use “Your Privacy Rights” in the subject field.

Authorized agents acting on behalf of California residents can send requests to the same email and address provided.